Privacy Policy

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Our Terms

  1. Scope and Content. This Privacy Policy (“Privacy Policy”) explains how and Blackpaw, LLC, a Texas corporation (“”) collects, uses, and shares information from users, Partners (“Providers”), and clients (“Clients”) (collectively, “you”), including your Personal Data (as defined below), that collects online, including through its website, online services, tools, and desktop and mobile applications (collectively, “”). “Personal Data” is information relating to an identified or identifiable person; for example, your email address, name, or phone number. This Privacy Policy does not apply to information that collects offline. By visiting, you agree to the practices described in this Privacy Policy, which is incorporated into and made a part of & Terms of Service (
  2. Usage of, Generally. The information you provide to online will better enable to communicate with you regarding our services and your service needs. Such information may be used to optimize your user experience and to offer you tailored services and additional information about products and services. You are welcome to visit website while not entering certain Personal Data. However, if you choose not to provide certain information, you may not be able to take advantage of many of services or offerings.
  3. Information Collects.
    A. Information You Provide to
    1. Registration Information. collects and uses information, including Personal Data, obtained online from you (e.g., data you enter into forms on this Platform or made available through our online tools) to provide you with the requested services. For example, if you enter your email address when you register for an online account with or your street address when requesting services, this data will be used to serve your request (e.g., to confirm, change, bill, track, and deliver services to you or to provide you with the service information you requested). reserves the right to disclose and/or transfer Personal Data to a subsequent owner, co-owner, or operator of our company or Platform, or in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our interests and/or assets, or other corporate change, including during the course of any due diligence process.
    1. Payment Information. When you add a credit card or payment method to your account, a third party that handles payments for us will receive your card information. To keep your financial data secure, we do not store full credit card information on our servers. To make sure Providers get paid, we keep information about Providers’ bank routing numbers, tax information, and any other payment information provided by Providers.
    1. Communications. If you contact directly, we may receive additional information about you. For example, when you contact our Customer Support Team, we will receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide.B. Information We Collect When You Use
    1. Location Information. is all about connecting Clients and Providers. To do this, we need to know where you are. When you open the site on your device, receives your location. may also collect the location of your device when the site is running in the foreground or background. If you label certain locations, such as “home” and “work,” receives that information, too.
    1. Device Information. may receive information from your devices, including IP address, web browser type, mobile operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens. collects mobile sensor data from Providers’ devices to improve location accuracy.
    1. Usage Information. To help understand how you use the the site and to help improve it, automatically receives information about your interactions with the, like the pages or other content you view, your actions within the site, and the dates and times of your visits.
    1. Call and Text Information. may receive information about communications, including, without limitation, the date and time of your call or SMS message, the parties’ phone numbers, and the content of any SMS messages.
    1. Your Feedback. At, we want to make sure you are always satisfied with the site.
    1. Address Book Contacts. If you permit to access the address book on your device through the permission system used by your mobile platform, may access and store names and contact information from your address book to facilitate invitations and social interactions that you initiate through and for other purposes described in this Privacy Policy or at the time of consent or collection.
    1. Information from Cookies and Similar Technologies. collects information through the use of “cookies”, tracking pixels, and similar technologies to understand how you navigate through and interact with advertisements, to learn what content is popular, and to save your preferences. Cookies are small text files that web servers place on your device; they are designed to store basic information and to help websites and apps recognize your browser. may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be accessed every time you use the You should consult your web browser(s) to modify your cookie settings. Please note that if you delete or choose not to accept cookies from, you may be missing out on certain features of the Information Collects from Third Parties.
    1. Third Party Partners. may receive additional information about you, such as demographic data, payment information, or fraud detection information, from third party partners and combine it with other information that has about you.
    1. Background Information on Providers. may work with third party partners to perform criminal background checks, and receives information from them such as publicly available information about a criminal history.
  4. How Uses the Information It Collects. uses the information it collects from you to:
    1. Connect Users,
    1. Provide, improve, expand, and promote the;
    1. Analyze how you interact with the;
    1. Communicate with you, either directly or through one of our partners, including for marketing and promotional purposes;
    1. Personalize the experience for you;
    1. Send you text messages and push notifications;
    1. Facilitate transactions and payments;
    1. Provide you with support;
    1. Find and prevent fraud;
    1. Respond to trust and safety issues that may arise.
  5. How Shares the Information It Collects.
    A. Sharing Between Users.
    1. Sharing between Users. are not able to see basic information about each other, such as names, photo, ratings, and any information they have shared, other than any comments left on the public portions of the site. Although helps connect to share ideas, thoughts and feedback, we do not share your actual phone number or other contact information with other users.B. Sharing Between and Third Parties.
    1. Integration Partners. If you connect to the through an integration with a third party service, may share information about your use of the with that third party. may share your information with its third party partners in order to receive additional information about you. may also share your information with third party partners to create offers that may be of interest to you.
    1. Third Party Services. The may allow you to connect with other websites, products, or services over which does not have control. If you use these services, will provide the third party with information about you to allow them to provide the service to you. cannot speak to the privacy practices of these third parties, and you are encouraged to read their privacy policies before deciding whether to use their services.
    1. Service Providers. works with third party service providers to perform services on its behalf, and we may share your information with such service providers to help us provide the, including all of the things described above.C. Other Sharing. may share your information with third parties in the following cases:
    1. While negotiating or in relation to a change of corporate control such as a restructuring, merger or sale of its assets;
    1. If a government authority requests information and we think disclosure is required or appropriate in order to comply with laws, regulations, or a legal process;
    1. With law enforcement officials, government authorities, or third parties if we think doing so is necessary to protect your rights, property, or safety,, or the public;
    1. To comply with a legal requirement or process, including but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures.
    1. If you signed up for a promotion with another user’s referral or promotion code, with your referrer to let them know about your redemption of or qualification for the promotion;
    1. With our insurance partners to help determine and provide relevant coverage in the event of an incident;
    1. To provide information about the use of the to potential business partners in aggregated or de-identified form that can’t reasonably be used to identify you;
    1. Whenever you consent to the sharing.
  6. Your Right to Access, Correct, and Delete Your Personal Data. You can review and edit certain account information by logging in to your account settings and profile. If you would like to terminate your account, please contact us via email at with your request. If you choose to terminate your account, will deactivate it for you but may retain information from your account for a certain period of time and disclose it in a manner consistent with our practices under this Privacy Policy for accounts that are not closed. We may retain information, including Personal Data, from your account to collect any fees owed, resolve disputes, troubleshoot problems, analyze usage of the, assist with any investigations, prevent fraud, enforce our Terms of Service, or take other actions as required or permitted by law.
  7. Data Security. is committed to protecting your Personal Data. Even though takes reasonable precautions to protect your Personal data, no security measures can be entirely secure, and cannot guarantee the security of your Personal Data; transmissions over the Internet are never entirely secure or error-free, and it is your responsibility to safeguard any password, user ID and other Personal Data while using’s Platform.
  8. Children’s Privacy. is not directed to children, and we do not knowingly collect Personal Data or any other personal information from children under the age of eighteen (18). If finds that a child under the age of eighteen (18) has given Personal Data or any other personal information, will take steps to delete that information. If you believe that a child under the age of eighteen (18) has given us Personal Data or any other personal information, please contact us immediately.
  9. Changes to’s Privacy Policy. reserves the right to change this Privacy Policy at any time for any reason. If makes any material changes, it will let you know through the, by email, or other communication. When you visit the, you are encouraged to read this Privacy Policy periodically to stay up-to-date about’s privacy practices. As long as you use the, you are agreeing to this Privacy Policy and all updates made to it.
  10. Your Right to Opt Out from Receiving Marketing Communications. When you register for an online account with, you may receive additional marketing communications. If you receive these additional communications, you may unsubscribe from those additional communications at any time. Email messages will contain instructions on how to “unsubscribe” from receiving such communications.
    Even if you choose not to receive marketing emails from, you will still receive its transactional email, such as messages related to any services related to your account.
  11. Contact Information. Feel free to contact at any time with any questions or comments about this Privacy Policy, your personal information, including Personal Data,’s use and sharing practices, or your consent choices by contacting us at